dynamics 365 customer engagement plan pricing

There are a lot of factors in this equation. I don’t want this to sound like a slam dunk, for some customers the cost to do something like this may actually exceed all of the development costs they have invested so far. Of course you need to have the PowerApp built which will cost you something (you may want to explore our RapidStart CRM accelerators in AppSource, and Rapid LABS services for a fast and low-cost way to do this). Assuming your actual needs could be met with a custom built PowerApp, you could potentially save $12,750/month. You have 150 users and are paying (let’s be more conservative here), $95/user/month for the Enterprise Sales App. For example, let’s say you fit the profile perfectly. If you are able to save some money, or a lot of money, you will have to spend some money to get there, so the ROI may be deferred. This too will vary significantly from customer to customer. Even if you meet the parameters I outlined, or are willing to give up a few things to do so, there is still some refactoring and a migration to be done. It is not quite as easy as buying a $10 license and cancelling the others. Not everyone will, and many are also paying less than $115. Obviously my 92% scenario assumes you are currently paying the highest price ($115), and that you could ultimately be satisfied with a single PowerApp at $10. Of course no two customers are alike, and the mix of features they actually do use varies significantly, but they are all paying for all of the features. I feel quite confident that number does not change for customers using even half of the available features. As a partner who has been involved with hundreds of deployments, I can safely say that the number of customers who use every feature of the first-party apps they are paying for is… zero. The same way it would be possible for certain people to get by fine with Notepad instead of Word… unused features. Is this even realistic? How is this possible? My math says that from $115, down to $10, is a 92% savings. IF, you are not using things like “Relationship Insights,” or any of the A.I., or other advanced features.ĭepending on your answers to the above “Ifs”, you may well be able to move to the upcoming PowerApps Per App Plan model for $10/user/month.IF, your users primarily work in a single application, ie.IF, any third-party solutions are compatible, or you can do without them.IF, the advanced capabilities you are using were all custom built.IF, you are only using the basic out-of-the-box features.IF, you are paying $115/user/month for the Dynamics 365 Customer Engagement Plan Licenses.It Dependsįollow me here as there are a lot of “ifs”, but many organizations will meet them. Was I just bullshitting you? Well… not all of you. I may have been a little too coy, so I titled this post more overtly.

I hinted in my last post about possibly being able to reduce your Dynamics 365 license costs by up to 92%.

Dynamics 365 customer engagement plan pricing